FastMeds Healthcare Solutions LLP ("FastMeds", "we", "us", or "our") is committed to protecting the privacy of our customers, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or place an order with us.
1. Information We Collect
We may collect the following categories of information:
- Personal details: name, email address, phone number, billing and shipping address, and GSTIN (for business accounts).
- Order information: products purchased, order history, payment method, and transaction details.
- Health-related information: prescription details or health package selections, where voluntarily provided to fulfil an order.
- Technical data: IP address, browser type, device information, and cookies collected through our website.
2. How We Use Your Information
- To process and deliver orders for pharmaceuticals, surgical instruments, and other products.
- To communicate order confirmations, shipping updates, and support responses.
- To verify prescriptions and comply with applicable drug and healthcare regulations.
- To improve our website, services, and customer experience.
- To send promotional offers and newsletters, where you have opted in.
3. Sharing of Information
We do not sell your personal information. We may share information with trusted logistics partners, payment gateways, and regulatory authorities strictly for order fulfilment, payment processing, and legal compliance. All third parties are required to handle your data in accordance with applicable data protection laws.
4. Data Security
We implement industry-standard administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, or disclosure. Payment transactions are processed through secure, encrypted gateways.
5. Cookies
Our website uses cookies to enhance browsing experience, remember preferences, and analyze site traffic. You can control cookie settings through your browser at any time.
6. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at info@fastmedshcs.com.
7. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page with a revised "last updated" date.
8. Contact Us
If you have questions about this Privacy Policy, please reach out to us at info@fastmedshcs.com or call +91 7674944548.